About Us

iParts4U is a trusted part and wholesale supplier for mobile devices including Mobile Phones, Tablets, wearables, and other devices. We are also a seller of premium accessories and tools for mobile devices, as well as providing a nationwide repair service. Our main headquarters and warehouse is located in Swansea, Wales, and is run by our Managing Director, David Humphrey alongside a well-trained, dedicated team of warehouse staff, technicians, and customer service representatives. Our team is focused on providing vast specialist knowledge and providing our customers with the best service possible.

Whether you're an experienced mobile or tablet repair expert or you're considering a possible repair on your mobile device because you've never done it before, you may be wondering whether you can get high-quality parts at a fair cost. Would help be available if you got stuck with your repair? Can you check before you buy to make sure that you're ordering the right components? We know these are some of the questions our customers ask because you tell us. We understand completely and are dedicated to helping our long-standing and new customers get where they need to go without paying expensive prices for official manufacturer repairs. Whether through providing a great parts service, offering expert advice, or undertaking your repair ourselves with one of our expert technicians, we're here to help.

We only source the best quality parts and tools for our customers. All the products have individual information about the quality and will detail whether they are high quality or premium quality. Please rest assured, we do not ever buy or sell grade A or B quality goods and we do not use them in our repairs either. We pride ourselves on our good customer service and if we provided you with a lower quality product, we would definitely be doing you a disservice. We also offer great warranties, so you can be sure to trust our products.

With regards to delivery, we use a range of delivery companies, such as Royal Mail, DPD and DHL. There are multiple options to choose from and we offer free delivery on orders over a certain amount (please check the main page or product pages for up-to-date information on this).

We are at the end of the phone or an e-mail and we are always happy to help a customer in need. Our dedicated team are very knowledgeable and can point you in the direction of the correct part for your particular electronic device problem, or they can talk you through repairs and give advice on trickier fixes. We do this by phone support, one-to-one advice to our Swansea store visitors and through the publication of online guides and video tutorials available on our blog and through our Youtube channel. Collectively, we publish our guides and blog articles under the name of 'Ike' which is our business publishing persona. When you see an article or video from Ike you will know it is backed by our expertise and experience and therefore is a reliable guide for you to use.

I started iParts4u when I was doing mobile phone repairs for friends and family on their iPhone 2G and 3G phones back in 2009. The industry was very different from how it is now, with very few professional companies offering parts and the main source of parts being eBay. One of the issues with this was the quality of goods that I was having to repair phones with - many of the parts were found to be ineffective and this caused me concern as I wondered whether the parts were faulty or whether I had done something wrong. Being from an electrical engineering background, I did many tests and found the parts were subpar compared to the original parts supplied on handsets from Apple. I made it my mission to search out reputable suppliers of quality parts in other countries. Once I knew the parts were of good quality, with very little in the way of faults, I decided to sell these parts on eBay so that other small businesses and individuals like myself could buy quality parts and be sure of good quality.

So, for 4 years I sold parts on eBay with a reputation score of 99.7 out of 100 and over 40,000 orders completed. The company grew significantly in this time although this was not without issue. One of the main issues I noticed was that the competition on eBay was undercutting my prices with subpar parts and the only way to compete and stay profitable would be to change the very core of my belief of quality parts, to sell inferior products. I decided that I could not do this and, with this in mind, I built the iParts4u website and started moving some of my bigger customers over to where I could offer better prices without the eBay fees.

In 2013, I set the company up as a Limited company, and by the end of 2013 I closed our eBay store, due to the poor quality and many fake parts being sold by competitors on the site. I did not look back after this bold move. We are now in 2019 - the business has grown from strength to strength and we’ve picked up some pretty great customers. As the company has adapted and grown, I have taken it upon myself to learn PCB repairs for mobile devices and expanded my knowledge in how the market works, as well as what build LCDs we should be supplying to our customers. We have also made great relationships with major supply lines for genuine solutions, such as Samsung, Huawei and Sony.

Thanks for dropping by today and I look forward to helping you with your repair needs.

Unit 2
Ash Court
Viking Way
Swansea
SA1 7DA
UK

We pride ourselves on the way we run things. From our vast range of premium parts to our friendly, professional customer service team. At iParts4U, we aim to provide excellent service to our customers, from the moment they visit us right up until the job is done, and even further! The iParts4u team has over 10 years of experience in the mobile phone repair industry so we are confident we can answer almost any technical question you may have, so if you are looking for the best advice and service get in touch with us.

Definitely not! We offer our services regardless of whether you're a seasoned repair veteran, or if this is your first time repairing your device! We aim to provide as much support as possible to all customers, including our Lifetime Warranty, repair guides, a friendly support team, and more!

As well as our thousands of positive reviews, we like to build a long-standing relationship with our customers. We are the preferred retailer of premium quality replacement mobile phone parts in the UK and Worldwide. We are proud to be a trusted brand throughout the UK and Europe. We've worked alongside well-trusted brands such as iSmash, Phoenix Cellular, iCrunch, iCovers, Music Magpie, and more!

iParts4U is located in the heart of Swansea, Wales.
We offer a walk-in repairs service and a trade counter for those who'd prefer to collect and pay for their orders in person.