About Us

Hi! 

Firstly, thanks for checking us out!  We think it’s important for our customers to know as much as possible about us, so we’ve created this page to tell you a little about what we do, where we started and why you should buy from the best parts supplier in the UK.

 

What do we do?

 

iParts4u is a parts supplier for many makes and models of mobile phones, tablets and music players, although we also sell accessories and tools and offer repair services. 

 

How long have we been in business?

 

iParts4u has been running since 2012 – we started as a small sole trader business based in, and selling to, the mobile phone repairers in Bristol and when customer demand sky-rocketed in 2013, we launched iParts4u and began selling all over the UK via the internet.  iParts4u then moved to a warehouse in Newport and we haven’t looked back since – we now supply to over 25,000 customers in the UK and many more internationally. 


Do our customers trust us?

Many customers think so - why not check out our customer reviews from Google Reviews and Trustpilot below?



Have we been mentioned in any articles?

Yes, iParts4u have been mentioned in many trade artilcles as we are a trusted brand thoughout the UK and Europe to provide high quality components.  One example can be found by clicking on this link.

 

Who have we worked with? 

As we have been around for a while, we have been trusted to provide parts to some of the biggest brand customers in the UK such as iSmash, Phoenix Cellular, iCrunch, iCovers, Music Magpie and many more. 

 

Who do we sell to?

A lot of our business is with trade customers, such as phone repairers and mobile phone shops, as well as schools and business organisations with large amounts of electronic devices. 

 

Why should you buy from us and what makes us different?

 

The answer – quality, warranty, delivery and customer service.

We only source the best quality parts and tools for our customers.  All the products have individual information about the quality and will detail whether they are high quality of premium quality.  Please rest assured, we do not ever buy or sell grade A or B quality good and we do not use them in our repairs either.  We pride ourselves on our good customer service and if we provided you with a lower quality product, we would definitely be doing you a disservice.  We also offer great warranties, so you can be sure to trust our products.


With regards to delivery, we use a range of delivery companies, such as Royal Mail, DPD and DHL.  There are multiple options to choose from and we offer free delivery on orders over a certain amount (please check main page or product pages for up-to-date information on this).


We are at the end of the phone or an e-mail and we are always happy to help a customer in need.  Our dedicated team are very knowledgeable and can point you in the direction of the correct part for your particular electronic complaint, or they can talk you through repairs and give advice on trickier fixes.

 

What’s it like working for iParts4u?

 

Busy!  We spend all day packing orders, repairing electronic devices, answering the phones, responding to e-mails and trying to make sure everything is perfect for our customers.  Not to mention all of the behind-the-scenes work that goes on, like keeping the website up-to-date and making product and repair videos. We wouldn’t have it any other way though – we want happy and loyal customers and this is how we do it!

The iParts4u team has over 10 years of experience in the phone repair industry so we are confident we can answer any technical question you may have, so if you are looking for the best advice and service get in contact with us. 

 

 

Where can I find you?

Our main site is situated in Newport, Wales. If you'd like to visit us in-store, our address is:

 

iParts4u Ltd
41 Phoenix Business Park
Telford Street
Newport
NP19 0LW

H2PG+4R Newport

 

What times are we open?

 

We're usually open 9am - 5pm Monday to Friday!

 

Monday - 9am - 5pm

Tuesday - 9am - 5pm

Wednesday - 9am - 5pm

Thursday - 9am - 5pm

Friday - 9am - 5pm

Saturday - Closed

Sunday - Closed

*please be aware that these  are our official opening hours, where the phone lines are open and the warehouse is open for collections, however we will sometimes respond to messages outside of these times.

** please be aware that these times may change during public holidays and other times of year, as necessary - this will always be communicated on our main page.

 

 

How can you contact iParts4u?

 

Phone: 0330 380 1148

E-mail: info@iparts-4u.co.uk

Facebook: iparts4uonline

Twitter: iparts4uonline

Instagram: iparts4uonline

YouTube: iParts4U LTD

Google +: iParts4U LTD

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