If you refurbish iPads then there are certain standards that must be met. Here’s how to troubleshoot iPads when necessary before selling.
Apple has made a huge effort over the past few years to improve its iPad series. Despite them being known for some of the best electronics in the market, users still need help troubleshooting iPads and other devices from the company. Whether you have an iPad Air or an iPad Pro, you’ve probably had a few Apple iPad problems at some point.
To help you out, we’ve got a guide on what to do with an iPad that’s not responding or working correctly. Our solutions will come in handy on different occasions and will allow you to fix a variety of issues related to your device. Here’s how to troubleshoot iPads when necessary.
When you’re using an Apple iPad, you’ve most likely had an issue with it sometime during use. For example, if you’re a first-time iPad user, you may have issues downloading software onto the device. or you may have had iPad screen problems or a freezing device.
Some common Apple iPad Air and iPad Pro issues that a user might encounter includes:
And there are many others that could be encountered.
Fixing your device is a lot easier than it seems. This may surprise you, but most issues can be handled by following a shortlist of solutions. It won’t matter what the issue is, once you follow these simple solutions, you’ll have a good chance of saving your iPad.
It might sound very simple, but once you restart your device, you’re resetting/potentially clearing a lot of issues that arise. It’s one of the easiest solutions to many iOS-related (operating system) problems. Once you restart your device, its usual power cycle breaks. Once the device powers back up, you can overcome many of the network or battery related problems.
To restart your iPad, first press the Power (sleep/wake) button. It should be at the top of your device. Once you press the button, a Power slide should appear on the screen.
Slide the button to turn off your device. Your iPad should shut off shortly afterward. Wait for a bit and then restart your device by pressing the Power button.
The quickest way to handle an unresponsive iPad is to force restart the device. This method is also known as “hard resetting” the device. It forcibly stops and recycles the power setting of your iPad and can get it back into action quickly.
You should consider this method similar to manually pulling out the plug of your tablet device. While it typically produces good results, you should manually restart your iPad from time to time. All you’ll have to do is long-press the Power and Home button at the same time.
After 10-15 seconds, your iPad screen should go black and then restart. Release the buttons when the Apple logo shows up on the screen. Once you manually restart your device, you’re able to clear different iPad issues quickly.
There are plenty of times when users face network-related issues on an iPad. For example, if you cannot connect to a Wi-Fi network or you can’t send/receive messages, the best way to resolve this is with this method. You just have to reset your network settings on your iPad and restart it if you want to fix the iPad as soon as possible.
Head to your device’s Settings > General and look under the “Reset” section. Hit the “Reset network settings” option and confirm your decision to restart the device. Then you can choose to reset every setting on your iPad if you are having these iPad issues.
This solution is similar to a factory rest on your iPad. If you have connection issues or are not able to use your device, then there is an option to simply erase its content and settings. This will erase all of your data from your iPad, so you should backup first to avoid the wrong thing happening to you. Be very cautious in selecting this choice of action given the above.
Reset your iPad by going to Settings > General > Reset and then hit the “Erase all content and settings” option. Confirm your decision and wait for your device to restart. If you have a problem downloading software for your iPad, this is a useful potential solution.
If you see a black screen on your iPad or if your device is simply not responding, you can resolve the issue by putting it into recovery mode. Then, with the assistance of iTunes, you can simply update or restore your iPad. Follow these steps to get the job done:
Choosing to update and restore your device will solve many problems. Once you update your iPad, you end up in recovery mode. Just follow the onboard guide and you’ll generally fix the issue.
These are a few of the basics of troubleshooting iPads and should certainly be handy on many occasions. Once you know how to solve these problems, you can make the most of your iOS device. Implement these simple solutions and feel free to look through our site for more smart-device troubleshooting. Alternatively, we offer an iPad refurbishment service for common issues such as refurbishing an iPad screen. Contact us for more details.