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Delivery & Payment Information

Delivery & Payment Information

Same-day dispatch
Order by 5:45pm Monday to Friday and it ships the same day. Every option shows an estimated delivery date at checkout.
FREE over £100 TRADE
Free Royal Mail Tracked 24 from £100, free DPD Next Working Day from £150 and free DPD by 12pm from £300 (UK mainland).
Free standard delivery
Consumer orders ship free on our standard service. Orders with a battery go by DPD – free from £100.

iParts4U ships Monday to Friday using Royal Mail and DPD. Orders paid by 5:45pm ship the same working day; orders paid after the cut-off, or at the weekend, ship the next working day. The checkout shows only the services that suit your basket – its size, weight, any batteries and your address – with an estimated delivery date for each.

How prices work: prices shown include VAT for UK addresses (trade accounts viewing prices ex VAT see the same charge before VAT). Price bands are based on your basket total including VAT. Lithium batteries can't travel by Royal Mail, so baskets with a battery are offered DPD services. Large Letter services are only offered when everything fits in a large letter – otherwise you'll see the parcel options.

UK Mainland – Trade Accounts

ServiceEst. deliveryUnder £50£50 – £99.99£100 – £149.99£150 – £299.99£300+Batteries
Royal Mail 48 Large Letter2–3 working days£3.49£1.99FREEFREEFREENo
Royal Mail 24 Large Letter1–2 working days£4.99£2.99FREEFREEFREENo
Royal Mail Tracked 482–3 working days£6.99£3.99–––No
Royal Mail Tracked 241–2 working days£7.99£5.99FREEFREEFREE up to £500No
DPD Next Working DayNext working day£7.99£5.99£3.99FREE–Yes
DPD Next Working Day (heavy / large parcel)Next working day£11.99£7.99£3.99FREE–Yes
DPD Next Working Day by 12pmNext working day before 12pm£14.99£12.99£7.99£7.99FREEYes
Royal Mail Special Delivery by 1pm (up to 1kg)Next working day before 1pm – Friday orders arrive Saturday (UK mainland)£12.99£9.99£6.99£6.99 (free £250+)FREENo
Royal Mail Special Delivery by 1pm (1–2kg)Next working day before 1pm – Friday orders arrive Saturday (UK mainland)£16.99£13.99£10.99£10.99 (£3.99 at £250+)£3.99No
DPD SaturdaySaturday (Friday orders)£19.99£17.99£14.99£14.99 (£9.99 at £200+)FREEYes

UK Mainland – Personal Accounts

ServiceEst. deliveryUnder £50£50 – £99.99£100 – £149.99£150 – £299.99£300+Batteries
Free Standard Delivery2–5 working daysFREEFREEFREEFREEFREENo
Royal Mail 24 Large Letter1–2 working days£4.99£2.99FREEFREEFREENo
Royal Mail Tracked 241–2 working days£7.99£5.99FREEFREEFREE up to £500No
DPD Next Working DayNext working day£7.99£5.99£3.99FREE–No
DPD Next Working Day – battery ordersNext working day£5.99£3.99FREEFREE–Yes
DPD Next Working Day by 12pmNext working day before 12pm£14.99£12.99£7.99£7.99FREEYes
Royal Mail Special Delivery by 1pm (up to 1kg)Next working day before 1pm – Friday orders arrive Saturday (UK mainland)£12.99£9.99£6.99£6.99 (free £250+)FREENo
Royal Mail Special Delivery by 1pm (1–2kg)Next working day before 1pm – Friday orders arrive Saturday (UK mainland)£16.99£13.99£10.99£10.99 (£3.99 at £250+)£3.99No
DPD SaturdaySaturday (Friday orders)£19.99£17.99£14.99£14.99 (£9.99 at £200+)FREEYes

A dash (–) means the service isn’t offered at that order value, because a faster service is free instead. Royal Mail Tracked 24 and 48 are not 24 or 48-hour guarantees; Royal Mail aims to deliver in 1–2 and 2–3 working days. DPD Saturday is available on Friday orders placed before the cut-off and not on bank holiday weekends.

If a DPD delivery cannot be completed and no redelivery or collection is arranged, the parcel returns to us and the carrier's return fee is passed on at cost (currently £18.50 per parcel for UK Mainland with DPD, higher elsewhere and for battery orders) — see DPD UK Services below.

Ways to Save

Add to Order – never pay delivery twice in a day▾

Ordered earlier today and need something else? Before 5:45pm the checkout offers Add to Order – the new items go in the same parcel as your earlier order to the same address.

We work out delivery on the combined order. If the extra items need a different service (for example a battery added to a Royal Mail order), you only pay the difference. If the combined total reaches a free delivery band, we give back what you paid on the first order – as a free delivery credit, or as iPoints if it moved you down a band rather than to free.

Prefer the new items to travel separately, perhaps on a faster service? Choose one of the options under Or ship this order separately.

Free delivery credits TRADE▾

Trade accounts earn free deliveries from their spend each calendar month (UK addresses), used the following month:

Spend in a monthFree deliveries next month
£300+1
£600+2
£1,000+4
£2,000+Unlimited

Credits cover Royal Mail Tracked 24 and 48 (parcels and large letters), DPD Next Working Day (including heavy parcels), DPD by 12pm and the Northern Ireland DPD 2 Day service. DPD by 12pm and Northern Ireland credits apply to baskets of £50 ex VAT or more. Your balance and progress towards next month are on My deliveries in your account. Spend from 1 October 2026 counts; the first credits arrive on 1 November.

Delivery Pass TRADE▾

Pay once for three months and ship without delivery charges:

PassCoversPrice (3 months, ex VAT)
Royal Mail Tracked 48 Delivery PassRoyal Mail Tracked 48 and 48 Large Letter – UK mainland and Northern Ireland£29.97 (£9.99 a month)
Royal Mail Tracked 24 Delivery PassRoyal Mail Tracked 24 and 48, parcels and large letters – UK mainland and Northern Ireland£59.97 (£19.99 a month)
Next Day Delivery PassAll of the above plus DPD Next Working Day, including heavy parcels – UK mainland£89.97 (£29.99 a month)

Up to 12 free deliveries a month, one per dispatch day (use Add to Order for anything else that day), on orders of £10 ex VAT or more. Passes run for three months from activation; we’ll remind you before yours ends.

More Delivery Options

Click & Collect – Swansea Trade Counter TRADE▾

Trade accounts can choose Collect from iParts4U Swansea at checkout, free of charge. Collect from Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea SA1 7DA between 9am and 4:30pm, Monday to Friday, and allow 30 minutes for us to pick your order.

Please note: collection orders over £30 must be paid for at our trade counter. Collection orders over £30 paid online may be cancelled – this is to deter fraud.

Northern Ireland, Highlands, Islands, Channel Islands & Isle of Man▾

Royal Mail services (large letter, Tracked 24/48, Special Delivery and our free standard delivery for personal accounts) cost the same as the UK mainland to all of these areas. For batteries and larger parcels, DPD runs to each area at these prices:

LocationDPD serviceUnder £100£100 – £199.99£200 – £399.99£400+Batteries
Northern IrelandDPD 2 Day£21.99£14.99£9.99FREEYes
Scottish HighlandsDPD 2 Day£21.99£14.99£9.99FREEYes
Scottish IslandsDPD 2 Day£23.99£15.99£10.99FREEYes
Channel IslandsDPD 2 Day£21.99£14.99£9.99FREEYes
Isle of ManDPD 2 Day£25.99£17.99£11.99FREEYes
Isles of ScillyDPD 2 Day£25.99£17.99£11.99FREEYes
Isle of WightDPD Next Working Day£19.99£12.99£7.99 (free £300+)FREEYes

Northern Ireland businesses: add your UKIMS number to your account so your parcels travel on the green lane. Without one we’ll ask you to confirm at checkout that you understand the shipment goes on the red route and duty may be charged. Read more about Northern Ireland deliveries.

Republic of Ireland, Europe & International▾

Prices for addresses outside the UK are shown without UK VAT. Business customers in the EU need a VAT number and EORI number on their account – the checkout will ask for them if they are missing.

DestinationServiceCostBatteries
Republic of IrelandDPD 2 Day£19.99 · £14.99 over £100 · £9.99 over £200 · FREE over £400Yes
EU countries and Republic of IrelandRoyal Mail International Tracked (up to 2kg)£9.99No
USA, Canada, Israel, Japan, Malaysia, Singapore, Norway, SwitzerlandRoyal Mail International Tracked (up to 2kg)£9.99No
China, Egypt, India, Philippines, South Korea, TurkeyRoyal Mail International Tracked (up to 2kg)£12.99No
Above, plus Bahrain, Kuwait, Qatar, Saudi Arabia, South Africa, UAERoyal Mail International Standard (untracked, up to 2kg)£4.99No

DPD Classic – EU, Norway & Switzerland

A road service that can carry batteries. One price per country, whatever the order value:

CountriesDPD Classic (road, 2–5 working days)Batteries
Belgium, France, Germany, Luxembourg, Netherlands£25.99Yes
Austria, Denmark£29.99Yes
Czech Republic, Italy, Slovakia, Spain£33.99Yes
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden£40.99Yes
Bulgaria, Greece, Latvia, Lithuania, Romania£48.99Yes
Switzerland£49.99Yes
Norway£68.99Yes

Import duties or local taxes may be charged by the destination country and are the customer’s responsibility.

Royal Mail UK Services – The Detail▾

Royal Mail Tracked 24 (cut-off 5:45pm) – usually delivered in 1–2 working days. This is not a guaranteed 24-hour service.

Royal Mail Tracked 48 (cut-off 5:45pm) – usually delivered in 2–3 working days. This is not a guaranteed 48-hour service.

Large Letter services – for small parts that fit a large letter; tracked, posted through your letterbox.

Special Delivery Guaranteed by 1pm (cut-off 5:45pm) – guaranteed next working day before 1pm, signed for. Orders sent on a Friday are delivered on Saturday to UK mainland addresses at no extra cost. Available up to 2kg.

DPD UK Services — The Detail

DPD Next Working Day (Cut-Off: 5:45pm) — Delivery on the next working day (Monday to Friday). This does not include deliveries on Saturdays, Sundays or UK bank holidays. Orders placed using this service on a Friday will be delivered on the following Monday. Please note: this is an estimated service and is not guaranteed.

DPD Next Working Day Pre 12 / Pre 13 (Cut-Off: 5:45pm) — Delivery on the next working day (Monday to Friday) before 12:00 / 13:00. This does not include deliveries on Saturdays, Sundays or UK bank holidays. Orders placed using this service on a Friday will be delivered on the following Monday. If your order is dispatched on time and delivery is not completed by the stated time on the next working day, we can refund the delivery charge only, subject to courier exclusions (including but not limited to adverse weather, access issues, incorrect or incomplete address details, recipient not available, or events outside the courier's control). Claims must be made within 14 days of the expected delivery date.

DPD Saturday Delivery (Cut-Off: 5:45pm) — Saturday delivery service available for orders placed on a Friday before the cut-off. Availability may vary by postcode and this service is not available on UK bank holiday weekends.

Missed and refused deliveries — DPD will attempt delivery and notify you by text, email and calling card. Using the DPD app or your tracking link you can redirect the parcel to a neighbour, a safe place, a DPD pickup shop or a different day, free of charge. If no redelivery or collection is arranged within the carrier's holding period, or the address given at checkout was incorrect or incomplete, the parcel is returned to us and we will contact you to resend or refund. In either case the carrier's return-to-sender fee is passed on at cost — currently £18.50 per parcel for UK Mainland with DPD, higher for other areas, other carriers and battery or hazardous-goods consignments. Resent parcels are also charged the standard delivery cost for the second despatch, and where you choose a refund the original outbound shipping is not refundable, as delivery was attempted. This does not apply where the failed delivery was our fault or the carrier's. Your statutory right to cancel is unaffected — full details in our terms and conditions.

Payment Information

iParts4U accepts Visa, MasterCard, Visa Debit, American Express, PayPal, Google Pay, Apple Pay, BACS, CHAPS and cheque. Payment is taken before goods are dispatched, and credit accounts are available for the public sector — please contact us for details.

Every card payment is protected by 3D Secure — depending on your card, your bank may ask you to confirm the payment before it completes.

All prices include VAT. Goods remain the property of iParts4U until paid in full or delivered. If we can't supply an item we'll refund you in full, and if a price is published in error we'll tell you the correct price and give you the option to cancel your order.

iParts4U payment cards
Accepted payment methods: Visa, American Express, Mastercard, PayPal, Google Pay and Apple Pay

Credit / Debit Card — available to everyone, shipped to the registered cardholder's address only. Payments pass a secure AVS and CV2 check, so the billing address and CV2 must match your card exactly. AVS is a UK-only scheme, so orders from outside the UK should pay via PayPal or BACS.

PayPal — the option to choose if you'd like delivery to a different address, as long as it's registered with PayPal as a buyer-protected address.

Google Pay / Apple Pay — accepted on all orders for fast, secure checkout.

BACS — available on orders over £50. Choose BACS at checkout and payment instructions will follow by email (not always immediately). Use your order reference as the payment reference so your order is processed without delay.

Any issues processing your order? We'd be happy to help — call us on 0330 380 1148 or contact us.