Terms and Conditions | iParts4U Repairs

iParts4U Repairs Terms & Conditions

 

 

This document / page (alongside our Privacy Policy) gives you information on us and the legal terms and conditions (Terms) on which services are provided unto you.
The Terms set out in this document / page will be applied to any contract or agreement between us for the services provided by us to you. Ensure that this document / page is carefully read and make sure everything is understood before any services are arranged. Note that before an order is placed, you will be asked to agree to the Terms set out within this document / page. In agreeing to these Terms you are accepting that you understand these terms in full. If you refuse to accept these Terms you will be unable to order any service from us.
A single copy of these terms should be retained by print, or download, for future reference.
These Terms are amended from time to time as noted in section 8.2. Prior to every order placed, please ensure that these Terms are checked an understood. These Terms were most recently updated in August 2019.
These Terms, and any Contract between us, are only available in the English language.

1.0 Definitions
1.1 When the following words are used within these terms, they will mean:
(a) Repair Service: any services that iParts4U is providing;
(b) iParts4U/We/Our/Us: iParts4U Limited;
(c) Trusted Technician: An iParts4U approved repair specialist;
(d) Our Site: iParts-4u.co.uk/fix
(e) Event outside our control: any act or event outside iParts4U reasonable control;
(f) Terms: The terms and conditions set out in this document; and

1.2 When iParts4U uses the words “written” or “writing” in these Terms, this will include letters and emails unless otherwise stated.

 

 

2.0 Information on iParts4U and Contact details
2.1 We are a company registered in England and Wales (company number 08594441), whose registered office is at Unit 41, Phoenix Business Park, Newport, Newport, United Kingdom, NP19 0LW. Our VAT registration number is GB166935862.

2.2 Any question or complaints should be directed to iParts4U. You can contact iParts4U by telephoning the iParts4U customer service team at 03303801148 or by e-mailing iParts4U at info@iParts-4u.co.uk. You may also send a letter to iParts4U at iParts4u LTD, Unit 41 Phoenix Business Park, Telford Street, Newport, Gwent, NP19 0LW if you so wish.

2.3 If any Terms set out on this document/page require you to contact us via written form, you may send this to us by email, by hand or by post to info@iParts-4u.co.uk or iParts4u LTD, Unit 41 Phoenix Business Park, Telford Street, Newport, Gwent, NP19 0LW. iParts4U will then confirm receipt of this contact by in return, contacting you in writing. If we have to contact you or give notice in writing we will do so via email, by hand, or by post to the details you provided to us in the initial order or initial form of contact. Please ensure contact details are included within your initial point of contact.

 

 

3.0 Terms of use
The terms of use alerts you to the terms in which you may make use of our website iParts-4u.co.uk/fix (hereafter known as “our site”), either as a registered user or a guest. The use of our site includes but is not limited to accessing, browsing or registering to use our site.
Please carefully read and ensure that you understand these terms before use of the site as these will apply to your use of our site.
By using our site, you confirm that you fully accept and agree to the terms set out in this section. If you do not agree the said terms, you must not use our site.

If you are a consumer, please note that these terms, its subject and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, that these terms, its subject and its formation (and any non-contractual disputes or claims), are governed by English law. We both agree to the exclusive jurisdiction of the courts in England and Wales

3.1 These terms of use (section 3.0) refer to the following additional items, which also apply to your use of our site
⦁ The iParts4U Privacy Policy 9 iParts-4u.co.uk/fix/privacy-policy), that explains the terms on which we process any personal data that we may collect from the you, or that is provided to us. By using our site, you consent to such processing and you warrant that all data provided is accurate.
⦁ Our Acceptable Use Policy (as outlined in section 4.0)
If you purchase services and/or goods from us, our Terms and Conditions of supply (iParts-4u.co.uk/fix/termsandconditions) will apply to the sales.

3.2 Use and availability of our site is and always will be free of charge.
We do not and cannot guarantee that our site, or any content on it will consistently be available or uninterrupted. Access to our site is permitted only on a temporary basis. Our site or any part of our site, and services may be withdrawn, suspended or discontinued at any point without notice. We will not be held liable if our site or services are unavailable for any period, for any reasons.
You are responsible that all persons that access our site and services through your network are fully aware of the Terms, that the understand them and that they accept them.

3.3 If you are provided with or choose any user identification, password or any other information as part of our security procedures, all information must remain confidential and must not be shared with any third parties.
We have the right to disable any user identifications codes or passwords, whether allocated by us or chosen by you at any time, if, in our opinion, you have failed to adhere to these terms.

3.4 The content on and associated with our site is provided for informative purposes only. The content is in no way to be interpreted or perceived as advice on which you should rely. It is highly recommended that you obtain professional or specialist advice before acting upon any information our site may or may not suggest.

3.5 Nothing within these terms limits or excludes our liability for personal injury or death arising from negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
All conditions, warranties, representations, or other terms which may apply to our site or any content on it are excluded, whether express or implied, to the extent permitted by law.
We will not be held liable to any client or consumer for loss or damage, regardless of whether in contract, tort (including carelessness or negligence), a breach in statutory obligation, or otherwise, regardless of whether predictable, arising under or In connection with:
⦁ use of, or inability to use, our site; or
⦁ use of, or reliance on any content displayed on our site.

If you are a business user, please take not that we will not be liable for:
⦁ any reduction or loss of sales, profits, revenue or business;
⦁ interruption of business;
⦁ loss of expected or anticipated savings;
⦁ loss of goodwill or reputation;
⦁ business opportunity losses; or
⦁ any consequential or indirect damage or loss.
iParts4U will not be held liable for any damage or loss caused by a distributed denial-of-service attack (DDoS), a virus, or any other harm your technological devices may suffer due to your use of our site, your downloading of any content upon it, or on any content associated with us.
For content linked on out site, we hold no responsibility. Said links should not be interpreted as being endorsed by us. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods and/or services by us to you, which is set out in within.

3.6 We (iParts4U) are the owner and the licensee of all intellectual property rights in our site. All works in our site are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print a single copy, and may download extracts, of any page(s) from our site for personal use and may draw the attention of others within your business to content posted upon our website.
Said paper or digital copies must not be modified in any way, and you must not use any illustrations, photographs, audio or video sequences or any graphics separately from any accompanying text.
Any content upon our website must not be used for any commercial purposes without obtaining a license to do so from either ourselves or our licensors.
You must always acknowledge iParts4U status as the owner of the content produced for and on our site.
If you print off, download or copy any part of our site in breach of these terms, your right to use our site will cease immediately and you must return or destroy any copies of the materials you have made.

3.7 When a feature that allows you to upload content to our site, or to make contact with other users of our site is used, it is imperative that the content, set out in our Acceptable Use Policy (section 4.0), is understood and complied with.
You understand that any such contribution adheres with those standards, and you will be liable to us and reimburse us for any breach of that warranty. If you are a consumer user, you will be held responsible for any damage or loss we suffer as a breach of warranty.
All content that is uploaded, by you, to our site, is considered non-private and non-restrictive. You will keep the ownership rights of your content but are required to grant us and other users of the site a limited license to use, store, and copy that content to distribute and make available to third parties.
We additionally reserve the right to disclose your identity to any outsider who is asserting that any content shared or transferred by you to our site establishes an infringement of their intellectual property, or of their privacy. We will not be held responsible, or liable to any third party, for the subject, content or accuracy of anything posted by you or any user of our site.
We reserve the right to remove any content you create on our site if, in our views, your post does not adhere with the standards set out in our Acceptable Use Policy (4.0)
The views expressed by user on our site do not represent our views or values.

3.8 The home page of our website may be linked to, under the provision that you do so in a legal and fair way, which does not take advantage or damage our reputation in anyway.
You must not build up a connection that may imply or propose any type of endorsement, or relationship on our part where none exists. You must not set up any connection to our webpage in any site that isn’t claimed by you.
Our website must not appear on any other site, nor may you make a connection to any piece of our site other than the landing page. We reserve the right to withdraw linking permissions without notice.
The linking website must adhere with all content standards set out in our Acceptable Use Policy (4.0).
If any content on our site is wished to be used by you, other than the aforementioned, please contact us via email at info@iparts-4u.co.uk

3.9 Where links are contained on our site to any other content provided by third parties, said links are provided for information purposes only. We have no say or control over the contents on said resources or websites.

3.10 We cannot and do not guarantee that our site will be secure or free from bugs or viruses.
You are solely responsible for configuring your platform and devices to a secure and suitable standard prior to accessing our site. You should ensure than you make use of suitable virus protection software.
Misuse of our site is strictly against our Terms, any virus, trojan, worm, logic bomb or anything else that is malicious or technologically harmful must not be uploaded to our site. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer, or database connected to our site. You must not attack our site via a denial-of-service or distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

 

 

4.0 Acceptable Use Policy
This acceptable use policy defines the terms and contract between ourselves and you in which you are granted access to our website. This acceptable use policy applies to all users of, and visitors to, our site with no exceptions.
Your use of our website is taken as an acceptance and agreement to abide by all the policies outlined within this acceptable use policy.

4.1 The standards outlined below apply to any and all content that you commit to our site, and to any and all services associated with it.
You must adhere to the following standards. These standards apply to each part of any contribution as well as to its whole.

All and any contributions must:
⦁ Be accurate (where facts are stated).
⦁ Be sincere and genuine (where opinions are stated).
⦁ Adhere to relevant law in the UK and in any country in which the contributor resides.

All and any contributions must not:
⦁ Contain any derogatory or defamatory content.
⦁ Contain any obscene, offensive, hateful, or inflammatory content.
⦁ Promote, with or without intention, any sexually explicit or violent material
⦁ Promote, with or without intention, any form of discrimination based on race, gender, religion, nationality, disability, sexual orientation or age.
⦁ Promote, with or without intention, any illegal or illicit activity
⦁ Be likely, with or without intention, to deceive a person.
⦁ Be likely, with or without intention, to harass, upset, embarrass, alarm or annoy any other person.
⦁ Be used to, with or without intention, to impersonate any person, or to misrepresent your identity or affiliation with any person.
⦁ Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence with or without intention.
⦁ Infringe any copyright, database right or trademark of any other person with or without intention.
⦁ Advocate, promote or assist in any unlawful act such as copyright infringement, or computer misuse with or without intention.

4.2 There may be times where we provide interactive services on our site, including, without limitation:

⦁ Chat facilities
⦁ Blog
⦁ Bulletin Boards
⦁ Q&A sessions

Where interactive services are provided, clear information shall be provided to you on the service offered, whether or not it is moderated, and the form of moderation used.
Our utmost will be done to asses any potential user risks, from third parties, when any services provided via our site are used, and a decision shall be made in each case whether the use of moderation is appropriate. We are in no way obligated to monitor, moderate or oversee any interactive service we provided via our site, and exclude any liability on our part for any loss or damage as an outcome of the use of any interactive service by a user in violation of our content standards, regardless of moderation.

4.3 Our site may only be used for lawful purposes. You may not use our site:

⦁ To breach any local, national or international regulation or law.
⦁ To use our site in any unlawful or fraudulent manner.
⦁ To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (4.1).
⦁ To send any unwelcomed or unapproved material or any other form of spam.
⦁ With the intent of harming any individual in any way.

You also agree:
⦁ To not copy, duplicate, reproduce or re-sell any section or part of our site in breach of our terms.
⦁ To not breach, attack, disrupt:
⦁ Our site in all its parts;
⦁ Any storage or network linked to our site, whether it be hosted on said storage or not;
⦁ Any software or management systems used in the arrangement or hosting of our site; or
⦁ Any equipment or network or software owned or used by any third party linked with our site

4.4 We will rule whether a breach of these terms through your use of our site. If a breach of these terms is determined, we may take the following actions based on our discretion.
Failure to adhere with these terms is a breach of our website terms upon which you are permitted to use our site, and as a result, the following actions may be taken.
⦁ Immediate, temporary or permanent withdrawal of your right to use our site.
⦁ Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
⦁ Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
⦁ Further legal action against you.
⦁ Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

4.5 The acceptable use policy (4.0) may be revised or changed at any time by amending this page. All users are expected to regularly check this page and take notice of any changes that are made, as they are legally binding on you. Some of the provision contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

 

 

 

5.0 Your Personal Information
iParts4U gathers and stores personal information on our users. We will never knowingly sell or assign your personal information without your knowledge and / or approval. Please be sure that our Privacy Policy (iParts-4u.co.uk/fix/privacy-policy) is read carefully before sharing any personally identifiable information. Said personal information will only be used in accordance with our Privacy Policy. Please ensure our Privacy Policy is read as it includes vital terms which apply to you

5.1 iParts4u Limited may use any information you provide to us to:
a) Provide the repair services;
b) Enable a Trusted Repairer to contact you and provide services to you where required;
c) Process your payment where you are required to pay; and
d) Inform you of similar products or services that iParts4U provide, but these may be stopped at any time by contacting iParts4U

 

 

 

6.0 Repair Services
iParts4U offer an in-store repair service based in Newport, these repairs may make their way to use by drop off or via postage. Below are the terms on which iParts4U supply services to you.

6.1 As a consumer, our repair services may only be used by those of at least 18 years of age. If you represent and business, community, corporation or any other group, you confirm that you have complete authority to bind any business on behalf of others.

6.2 Where an order is placed for a repair service through our site: –

a) Our site will aid you through the steps required to place an order for said repair services. The order process gives adequate chances to check and amend any errors before the submission of said order. Please check your order and ensure it is correct before placing;
b) Following a placed order, it will be deemed accepted in form of a confirmation email, at which point a binding contract comes into existence between us.

6.3 iParts4U are unable to take any orders via telephone, however if you wish to place an order by email or in person, you agree that your order establishes an offer by you to purchase the services in accordance with these Terms. Our acceptance of your order will take place once an order confirmation is issued, at which point a contract comes into existence between us and these terms will become binding.

6.4 Any quotation given by use shall not be considered an offer to provide repair services.

6.5 If you are not a consumer, you agree that these Terms apply to the contract between you and iParst4U to the exclusion of any other terms that you may seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

6.6 The value cited to you for the repair services in respect of each device is an indictive non-binding quote issued by iParts4U. The quote issued is based upon accurate information given by you, if any other problems occur that we were not informed of, the cost of repair may differ based on our own pricing. If any details are incorrect or are miscommunicated by the consumer then the prices may change. The prices may also differ if any additional problems or defects are discovered by iParts4U, however, all changes will be clearly conveyed to the consumer by iParts4U and wait for confirmation to proceed. Any such increase in charge shall only be payable if the consumer agrees to such additional price. If the consumer does not agree to the additional price, iParts4U shall not perform the repair services and shall have no liability to the consumer whatsoever.

6.7 If a repair does not go ahead for whatever reason, the consumer must cover the cost of the devices return. Failure to cover this cost will result in the destruction or auction of the device(s) after a specified length of time has passed, as detailed in 12.1.

 

 

 

7.0 Trusted Technician Repair Service

iParts4U is a broker between you and our trusted technician. We take no responsibility or will not be held liable for any dealings between you and said trusted technician. In the dealings of a trusted technician, iParst4U do not provide any repair service, as an outcome it is up to the Trusted Technician whether to provide you the service and you will be agreeing to their terms. If you are in dispute with a trusted technician, iParts4U have no obligation to get involved.

7.1 Where a trusted technician is in use, please note that:

a) iParts4U has a network of technicians that are trusted by us to carry out the job, referred to in these Terms as “Trusted Technician”;
b) Each Trusted Technician has been background checked by us and we fully endorse their skills as an expert repairer;
c) iParts4U provide the means to enable customers who seek a local repair to be matched to a Trusted Technician on iParts4U’s network of technicians;
d) iParts4U does not provide any repair services to you if you select a local repairer, no money is handled by iParst4U in this situation and all terms and obligations are between yourself and the Trusted Technician from this point onwards;
e) The contract for the repair services will be between you and the Trusted Technician on the basis of these Terms; and
f) The price quoted to you for the repair services in respect of each device is an indictive non-binding quote issued by iParts4U. The quote issued is based upon accurate information provided by you, if any other problems occur that we were not informed of the price of repair may change based on the Trusted Technicians own pricing. If any details are incorrect, are miscommunicated by the consumer, or by iParts4U to the trusted technician, then the prices may change. The prices may also change if any additional defects are discovered by the Trusted Technician, however, all changes will be clearly conveyed to the consumer by the Trusted Technician and wait for confirmation to proceed. Any such increase in charge shall only be payable if the consumer agrees to such additional price. If the consumer does not agree to the additional price, the Trusted Technician shall not perform the repair services and shall have no liability to the consumer whatsoever.

7.2 Where a contract is entered with a Trusted Technician for a repair service, in addition to your rights against the Trusted Technician:

a) All repair services will be covered by the terms agreed between the consumer and the Trusted Technician;
b) Any parts that are provided by iParts4U are covered by our warranty as detailed in section 13;
c) You may make any complaints regarding the Trusted Technician to use at any time and all complaints shall be investigated thoroughly.

7.3 Where you enter a contract with a Trusted Technician through iParts4U for repair services, you agree that;

a) Any decision by the consumer to accept repair services for your device(s) once you have been matched with a Trusted Technician through iParts4U is a decision made in the consumers sole discretion;
b) iParts4U only offers information and a method through to connect you with a Trusted Technician, in the situation where a Trusted Technician is requested, iParts4U does not provide a service to the consumer or act as a provider of repair services; and accordingly, as noted in the above section (7.2), iParts4U has and will never have any liability or responsibility for any Trusted Technician Repair Service, voluntarily provided to you by any Trusted Technician and / or the acts and / or omissions of any Trusted Technician.

7.4 If you are a consumer, you may only purchase a Trusted Technician repair if you are at least 18 years of age and will be required to make payment directly to the relevant Trusted Technician. In the case of a Trusted Technician Repair, iParts4U does not handle any funds

7.5 If you are not a consumer, you confirm that:

a) You have authority to bind any business on whose behalf you seek to purchase;
b) You shall make payment for the Repair Service to the Trusted Technician in accordance to the terms as stated in 12.2; and
c) These terms apply to the contract between the consumer and the Trusted Technician to the exclusion of any other terms that you seek to impose, incorporate, or which are implied by trade, custom, practice or course dealing.

7.6 You may cancel the booking you make with the Trusted Technician at any point prior to the chosen repair time. You must let the chosen Trusted Technician know of any and all cancellations.

 

 

8.0 Changes to Orders

8.1 Every time a repair service is used from iParts4U, the terms in force at the time of your order will apply to the contract between the consumer and iParts4U. Every time you order a Trusted Technician Repair, the Terms in force at the time of the order will apply to the contract between the consumer and the Trusted Technicians. iParts4U will not have a contract between the consumer if they chose a Trusted Technician to repair their device as detailed above (Section 7.0).

8.2 iParts4U may amend these terms at any point Please ensure this page is monitored to see when these Terms were most recently updated
iParts4U may change or revise these terms from time to time to reflect changes in relevant laws and regulatory requirements.

8.3 Changes may be made to the Repair Service at any point before the start date of the service by contacting iParts4U or the chosen Technician. This may mean a change in the total price of Repair Services; in this situation you will be alerted to the amended price. You may decide to cancel the repair service in accordance with 16.

 

 

9.0 Repair Conditions

9.1 By placing an order with iParts4U, you;

a) Consent to and authorise iParts4U and/or a Trusted Technician perform the Repair Service on your device(s)
b) agree to release iParts4U from any liability for damages or claims that may have arisen from repair work unless it is caused by the negligence of iParts4U;
c) agree that where the Repair Service relates (in any way) to liquid damage on your device(s), the warranty as outlined in section 13 is not applicable and all repair warranties will be obsolete.
d) agree that you are responsible for removing any SIM and / or memory device on your device(s) and iParts4U shall not in any event be liable for any data loss, corruption, deletion, or alteration, and hardware or software failure;
e) agree that any data or information that you may have stored on your device(s) shall remain your sole responsibility and iParts4U accepts no liability for loss, deletion, amendment to or corruption of such data howsoever caused and iParts4U highly recommends that you backup your device(s) prior to allowing iParts4U or any Trusted Technician to work on your device;
f) acknowledge that any Repair Service provided by iPartts4U or any Trusted Technician may void the manufacturer’s warranty of your device(s), and that iParts4U does not assume any liability or warranty if the manufacturer warranties are voided. If you do not wish to void your warranty you should not place an order with iParts4U or with any Trusted Technician associated with us, and that it is advisable that you take your device to the manufacturer;
g) agree that you have adequate knowledge of your device upon placing the order and that the order you place is accurate and in line with your device(s) technical specifications
h) agree that you provide any previous modifications and / or repairs to your device to iParts4U whether they have been successful or otherwise. IParts4U will perform a diagnostic on your device(s) to evaluate its condition. If the device(s) are noticeably different in condition than previously described, you agree that additional charges may apply in which iParts4U or Trusted Technicians will advise you upon prior to the proceeding as outlined in sections 6.0 and 7.0;
i) where the Repair Service involves the repair of waterproof devices, iParts4U cannot guarantee the device(s) will remain waterproof following the completion of the Repair.

 

 

10.0 Posting your device(s), Returning your device(s), and Timing.

10.1 The following apply in connection to sending iParts4U all device(s);

a) The careful and adequate sending and transportation of any device(s) to iParts4U is the sole responsibility of the consumer. If any device(s) arrive to iParts4U with further damage, or is / are lost in transit, you, as the shipper shall bear full responsibility; and
b) All memory and sim cards should be removed from all devices prior to sending for repair.

10.2 All returned device(s) must be examined by you upon delivery. If any device(s) seem damaged, not fixed, or have further damages, then you must get in touch with us within 2 days of delivery. If you fail to inform us within 2 days of delivery, iParts4U will have zero liability if any device(s) is damaged or faulty upon arrival. This does not affect your statutory rights, or any other rights laid out within these terms.

10.3 Though iParts4U aim to keep all repairs within the timeframe specified, there may be events outside of our control that may affect this. As an outcome, all times quoted for repairs are approximate only and iParts4U will not be held liable for any compensation as a result of late delivery.

 

 

 

11.0 Diagnostics

11.1 Every Repair Service includes a diagnostic, it is agreed that:

a) Any charges for a diagnostic service will be charged regardless of the outcome, as an outcome;
b) Where a fault is diagnosed, you will be advised of the cost of repair. If you chose to go ahead with said repair, a new contract shall come into existence between you and iParts4U based on these terms, where iParts4U agree to deduct the cost of diagnostic from the final repair bill; and
c) Where the device is considered irreparable, the charge for the diagnostic will remain payable to iParts4U for carrying out the diagnostic.

 

 

12.0 Price and Payment

12.1 iParts4U

a) All quoted prices are indicative;
b) All prices quoted for the repair are indicative and non-binding based on information provided by you. As an outcome, any such quotes are subject verification of each device;
c) Upon receiving your device(s), we shall check said device(s). Any change in the quoted price, you shall be notified and no repair shall go ahead without your acceptance and approval of the price change.
If you do not agree to the quoted price iParts4U shall not perform repair and any sum previously paid by you shall be refunded (minus the cost of diagnostic and shipping fees).
d) If you fail to make any payments to iParts4U for any services within 6 weeks of the due date, we may retain your device(s), destroy your device(s) or auction your device(s) in an attempt to cover costs.

12.2 Trusted Technician

a) All quoted prices are indicative;
b) All prices quoted for the repair are indicative and non-binding based on information provided by you. As an outcome, any such quotes are subject verification of each device;
c) Upon receiving your device(s), the Trusted Technician shall check said device(s). Any change in the quoted price, you shall be notified and no repair shall go ahead without your acceptance and approval of the price change.
If you do not agree to the quoted price, the Trusted Technician shall not perform repair and any sum previously paid by you shall be refunded (minus the cost of diagnostic and shipping fees).
d) Any payment failures shall be dealt with by the Trusted Technician, any repercussions of a missed payment shall have no involvement with iParts4U and we shall not be held liable for anything in this regard.

 

 

 

13.0 Warranty

13.1 Other than detailed within this clause, our in-house repair service is backed by an extensive 12 months warranty on parts and labour. This warranty does not cover any form of liquid damaged repairs or our diagnostic service.

13.2 The warranty as outlined in section 13.1 is limited to:

a) Any repairs or replaced parts that fail, malfunction, or do not work as designed; and/or
b) Any parts and/or services that were paid for by you to us. This extends to cover the cost of labour and any other repairs specifically resulting from the initial repair, excluding those outlined in 13.3
c) The warranty will only cover the original date of the repair and any subsequent repairs will not extend the warranty.

13.3 The warranty as outlined in 13.1 and 13.2 does not cover the device(s) that have been the subject of repair from;

a) Any further damage to the device caused following the repair;
b) Any form of liquid damage;
c) Damage caused by any form of repairs not done by us;
d) Any software issued that are unrelated to the repair;
e) Damages unrelated to the original repair service;
f) Waterproof devices (this is due to us being unable to confirm that the device will remain waterproof following said repair);
g) Any and all data loss as an outcome of the repair. All customers are strongly advised to backup all data prior to any repair;
h) Any pre-existing faults as an attempt of a previous repair not done by us;
i) All known manufacturing or performance related issues.

13.4 Any and all warranties are only valid for the device(s) repaired under our repair service and for the original customer. No warranties are transferable.

13.5 If a device is irreparably damaged by iParts4U as a result of an attempted repair, you are entitled to reimbursement equal to the what we deem the value of your device to be.

In the highly unlikely event of a defect or damage during repair;

a) Contact iParts4U as soon as possible, any claims after 30 days will not be covered
b) Allow iParts4U reasonable time and opportunity to attempt to repair the device(s)

13.6 Any damage irreparable repaired by a Trusted Technician must be handled by the Trusted Technician who attempted the repair. iParts4U may act as a middleman and attempt to help resolve the issue, however we are not liable for said damages in any way.

 

 

 

14.0 Liability

14.1 If iParts4U do not comply with these terms, iParts4U are responsible for any foreseeable loss and/or damage that is suffered as a result of negligence or a breach of these terms.

14.2 To the extent permitted by law, the total liability to you shall in any event be limited to £500 per device.

14.3 If any device is lost or damaged further then the condition it was delivered in whilst under the care of iParts4U, the liability to you will be limited to the cost of repair or replacement of the device in its condition at the time of receiving the device. These factors will be based on the current market value of said device ad the condition of the device upon arrival.

14.4 Nothing in these terms shall limit or exclude iParts4U’s liability for;

a) A death or personal injury resulting from negligence on our part;
b) Any claims arising under the Consumer Protection Act 1987;
c) Fraudulent misrepresentation; or
d) Breach of any terms implied by statute

14.5 iParts4U will not be liable for all and any non-warranty related claims.

 

 

 

15.0 Events outside of our Control

15.1 iParts4u will have no liability or responsibility for any delay or failure of our obligations caused by an Event outside of our Control.
If an Event outside of our Control affects the capabilities of iParts4U’s obligations detailed in these Terms:
a) The obligations set out in these terms shall be suspended until such a point where the ability to restart repairing the device becomes possible again; and
b) iParts4U shall contact you at the earliest opportune moment to notify of the situation and to alert you of an extension of the repair.

15.2 Any work carried out by a Trusted Technician must be dealt with directly with the Technician. iParts4U will aid where possible however will not be held liable over any disputes with any Trusted Technician.

 

 

 

16.0 Cancellation Rights

16.1 You have the right to cancel your repair prior to the start of any Repair Service taking place. This includes your right to cancel if affected by Events Outside of our Control outlined in 15.0.

16.2 Where a cancellation has been made based on our own failure to comply with these terms, you will only be charged the shipping fees of said device.

16.3 Any cancellation of work carried out by a Trusted Technician must be dealt with directly with the Technician. iParts4U will aid where possible however will not be held liable over any disputes with any Trusted Technician.

 

 

 

17.0 Trusted Technician Liability

17.1 If a trusted technician is chosen to repair your device, these terms will not apply to you. You will automatically agree to the terms set out by your trusted technician.
If you have any issues with your Trusted Technician, iParts4U will attempt to help resolve the issue, however we will not be held liable for any issues that may arise.

 

 

18.0 Important Terms

18.1 The contract laid out in these Terms and Conditions is between you and iParts4U Ltd. No other person(s) have any rights to enforce any of its terms.

18.2 You may not transfer your obligations or rights under these terms to another individual.

18.3 If iParts4U fails to enforce these terms and fails to ensure you perform any of your obligations, or if iParts4U fails or delays in enforcing its rights against you, this is not iParts4U waiving its rights against you and will not mean you do not have to comply with your obligations. Any waiver by default will only be done so in writing.

18.4 These terms are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

18.5 Any devices not collected within 6 weeks will be dealt with as specified in sections 6 and 12.

18.6 iParts4U may transfer its rights and obligations under these Terms to another organisation. If this happens you will be notified in writing.