iParts4U Ltd
Terms & Conditions of Use
These Terms govern your use of our website and your purchase of products and services from us. Please read them carefully — using the website or placing an order means you agree to be legally bound by them.
About these Terms Everyone
The following Terms and Conditions of Use (the "Terms") govern your use of our website. It is vitally important that you read the Terms carefully, as your use of the website will automatically constitute your agreement to be legally bound by them. These Terms also govern your use or purchase of the products and services provided through or in connection with the website (the "services"). Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the website(s) or the services provided by the Company through its website(s).
This website is owned by IParts4U Ltd (the "Company"), a company registered in England and Wales (company number 08594441), whose registered office is at Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea, United Kingdom, SA1 7DA. Our VAT registration number is GB166935862.
↑ Back to topDefinitions Everyone
The following words used in these Terms shall have the following meanings:
- Personal Information
- All data and/or information provided by and about a User, including e-mail address(es), name, address, credit card or other payment information, etc.
- Company website
- All websites on which the Company provides products and/or services.
- Company User
- All Users of the Company website(s) and services.
- Company Products and Services
- All products and/or services provided directly by the Company.
- 3rd-Parties
- All advertisers, partners and affiliate vendors that are included on, or linked to, the Company website(s).
Ordering goods from us Everyone
Individuals
These terms of sale apply to all goods and services supplied by I Parts 4 U Ltd via https://www.iparts-4u.co.uk/. The website is governed by these terms and conditions; they do not affect your statutory rights.
Business-to-business site visitors
You are registered with us as a business customer and these are the Terms and Conditions of sale that apply to transactions between you and us. By purchasing any products (the "Product(s)") or services (the "Services") and by using this website you acknowledge that you have read, and you agree to be bound by and comply with, these Terms and Conditions.
↑ Back to topDescription & price of goods Everyone
We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. We provide product information on https://www.iparts-4u.co.uk/. If there is anything you do not understand, or if you wish to obtain further information, please contact our customer services team on 0330 380 1148.
Product images are for illustrative purposes only. Although we have made every effort to display colours accurately, we cannot guarantee that your screen accurately reflects the colour of the products. Your products may vary slightly from those images.
We make every effort to ensure that the pricing displayed on our website is correct. However, if a pricing error is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due, or to refund any over-payment (as applicable). We reserve the right to alter all product pricing without notice.
All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
Where we charge separately for packing, carriage, insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.
↑ Back to topPlacing an order Everyone
You are deemed to place an order with us by ordering via our online checkout process. As part of checkout, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement detailing the products you have ordered. The contract is subject to your right of cancellation (see below).
Any order placed by you for goods advertised on our website is an offer by you to purchase the goods selected. No contract exists between you and us for the sale of any goods until we have received your order and accepted it (which we may do at our discretion). Our acceptance takes place when we despatch the order or send you confirmation by email — even if your payment has been processed immediately.
We may refuse, at our discretion, to accept an order:
- where we cannot obtain authorisation for your payment;
- if there has been a pricing or product description error;
- if you do not meet any eligibility criteria set out in our terms and conditions;
- where goods ordered by you are not available;
- if we do not deliver to your area.
Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted as soon as possible, and in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain goods may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
↑ Back to topReturns, warranty & privacy Everyone
Our Returns & Warranty Policy and our Privacy Policy form part of these Terms and Conditions and apply to all orders placed with us. By placing an order you agree to be bound by them. Where there is any conflict between these Terms and the Returns & Warranty Policy in relation to returns, warranty periods or remedies, the Returns & Warranty Policy shall prevail.
Among other things, it sets out: the 14-day statutory cancellation period for consumers together with our additional discretionary return windows; the warranty periods for different product types (including the 12-month warranty on reclaimed parts and the 24-month extended warranty on iP9 and Ultra series screens); the remedies available under each (refund, store credit or replacement, as applicable); and the requirement that lithium-ion batteries are returned by courier only — not by standard post.
Our current Returns & Warranty Policy is available at iparts-4u.co.uk/return-warranty-info.
Courier services & delivery times Everyone
Delivery times, including "next-day delivery", are estimates only and are provided by third-party couriers. We shall not be liable for delays caused by courier network issues, adverse weather, strikes, customs delays, or any other circumstances outside of our control. Courier charges are non-refundable once the order has been dispatched.
↑ Back to topPayment Everyone
Payment can be made by any of the options advertised on our website. Payment shall be due before delivery. If payment fails your order will be cancelled. There will be no delivery until clear funds have been received.
Payment online: our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon next to the payment details in the relevant area of the website.
To ensure your credit, debit or charge card is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against appropriate third-party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks, personal information you provide may be disclosed to a registered Credit Reference Agency which may keep a record of that information.
These checks confirm your identity only — a credit check is not performed and your credit rating will be unaffected. All information is treated securely and strictly in accordance with the Data Protection Act 2018, the UK GDPR and the Data (Use and Access) Act 2025. During security checks we may ask for additional information or documentation to support the data you supplied. If you are using PayPal as your payment method, we reserve the right not to ship to unconfirmed addresses.
Consumer right of return & refund Consumers
This clause only applies if you are a consumer.
If you are a consumer, you have a legal right to cancel a contract during the period set out below. This means that during the relevant period — if you change your mind, or for any other reason decide you do not want to keep a product — you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel is available from your local Citizens' Advice Bureau or Trading Standards office.
This cancellation right does not apply to any custom-made, special-order or made-to-specification products, or products that have been clearly personalised at your request.
Free recycling of old electricals
Buying a new electrical or electronic item from us? We'll recycle the one you're replacing for free. Simply bring the old electrical item in within 28 days, show us the receipt for its replacement, and we'll do the rest. You can also find local recycling points for your old electricals.
Why recycle? Recycling and reusing unwanted electricals can help save the planet, boost the economy and improve lives. Electrical and electronic equipment (EEE) contains materials, parts and substances which can be dangerous to the environment and harmful to human health if not disposed of correctly. EEE is now the fastest-growing waste stream in the UK and across the world.
What can I recycle? Anything with a plug, battery or cable can be recycled or reused. The materials from recycled electricals can be used in everything from children's playgrounds to lifesaving equipment, while donated tech can help bridge the digital divide. You'll find the crossed-out wheelie bin symbol on all your electrical items — a reminder to recycle them rather than binning them.
As part of our commitment to reducing electrical waste sent to landfill or incineration, we'll recycle your old electricals free of charge when you buy new ones. We take all old electricals to a recycling plant for processing and separate them into individual materials so they can be turned into new, more useful things. Waste Electrical and Electronic Equipment (WEEE) is regulated by the UK Government — find out more at gov.uk. We're proud to support the national Recycle Your Electricals campaign.
↑ Back to topRight to cancel Consumers
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period expires after 14 days from the day on which you (or a third party other than the carrier, indicated by you) acquire physical possession of the goods — or of the last good, lot or piece, as the case may be.
To exercise the right to cancel, you must inform us of your decision by a clear statement — for example, a letter sent by post to Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea, SA1 7DA, or an email to info@iparts-4u.co.uk.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
↑ Back to topEffects of cancellation Consumers
If you cancel this contract, we will reimburse all payments received from you, including the costs of delivery (except for supplementary delivery costs — where there is a free delivery option, we will deduct the initial shipping cost). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than:
- 14 days after the day we receive the goods back from you; or
- (if earlier) 14 days after the day you provide evidence that you have returned the goods; or
- if there were no goods supplied, 14 days after the day we are informed of your decision to cancel.
We will reimburse using the same means of payment you used for the initial transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back, or until you have supplied evidence of having sent them back, whichever is earliest.
You shall send back the goods, or hand them over to us at iParts4U Ltd, Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea, SA1 7DA, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation. The deadline is met if you send the goods back before the 14-day period has expired.
You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.
↑ Back to topYour right of cancellation — Business (B2B) only Business
If you are not a consumer, you have no right of cancellation, refund or return once we have accepted your offer to buy the goods or service — unless, under the law of contract, you have a legal right to cancel and you are cancelling for that expressed reason.
Delivery Everyone
We will deliver goods ordered by you as soon as possible to the address you give us for delivery, but in any event within 10 days of your order. We reserve the right not to make deliveries outside the United Kingdom unless our ordering form provides that facility.
Upon receipt of your order, you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition, please refuse the delivery. If you are unable to check the contents at the point of delivery, please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims you make thereafter.
If the goods we deliver are not what you ordered, are damaged or defective, or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, within 30 working days of the delivery of the goods in question.
Visible damage in transit, shortages or items received in error must be reported within 48 hours of delivery, in line with our Returns & Warranty Policy. The 30-working-day period above applies to defects that were not reasonably apparent on delivery.
We shall deliver the goods within 10 days (the "long delivery date") of the date you ordered them. If we do not deliver by then, the sale is cancelled and we shall return all monies paid by you under the contract of sale — but we shall have no liability to you for the return of monies or otherwise unless you notify us in writing, at our contact address, of the non-delivery within 30 days from the long delivery date.
Business purchases
If you fail to take delivery of the Products, and without prejudice to any other rights and remedies available to us, we may:
- store the Products until actual delivery and charge you the reasonable costs (including, without limitation, insurance) of storage;
- sell the Products at the best readily obtainable price and either: (i) where you have not already paid, account to you — after deducting all reasonable storage and selling expenses — for any excess over the agreed price, or charge you for any shortfall; or (ii) where you have already paid, account to you — after deducting all reasonable storage and selling expenses — for any proceeds received.
Failed delivery — parcels returned by the carrier Everyone
This clause applies to both consumers and business customers and supplements (but does not replace) any statutory rights you may have. It applies in addition to the "Business purchases" provisions of the Delivery section above.
A parcel will be treated as a failed delivery where it is returned to us by the carrier because:
- you were unavailable to receive the delivery on the carrier's attempted delivery dates;
- you did not respond to delivery cards, notifications or contact attempts from the carrier;
- you did not arrange a redelivery or collection within the carrier's holding period;
- you refused delivery without a valid reason (for example, the parcel was not visibly damaged or evidently faulty on arrival); or
- the parcel could not be delivered due to an incorrect or incomplete delivery address provided by you at the point of order.
Where a parcel is returned to us under any of the circumstances above, the following will apply:
- We will contact you to confirm whether you would like the parcel resent or refunded/credited.
- Where the parcel is to be resent, you will be charged the standard delivery cost for the second despatch, plus the carrier's return-to-sender fee charged to us (currently £18.50 per parcel for Mainland UK with DPD — more for other areas; other carriers and consignment types may differ).
- Where you elect to receive a refund or credit, we will deduct the carrier's return-to-sender fee charged to us. The original outbound shipping cost is non-refundable in this scenario, as the carrier successfully attempted delivery.
- For battery and other hazardous-goods orders, the carrier return fee may be higher due to applicable surcharges. The actual fee charged to us will be passed on at cost.
- This clause does not apply where the failed delivery is the fault of iParts4U Ltd or the carrier (for example, an incorrect address used by us, no genuine delivery attempt made, or no "Sorry we missed you" card left where required by the carrier's process). In those cases we will cover the cost of return and redelivery.
Your statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 is unaffected, provided you notify us of cancellation in accordance with the "Right to cancel" section above before the parcel is returned to us by the carrier. Where you have validly cancelled before the parcel is returned, it will be treated as a standard cancellation return rather than a failed delivery.
Import duty Everyone
Goods dispatched to countries outside the UK will be liable to Import Duty, Tax or VAT. When ordering from us you agree to pay any such duties which may be imposed by your country's government.
If you refuse to pay any Import Duty, Tax or VAT imposed and thereby prevent delivery of your order, you will remain liable for the purchase price of the products and any Import Duty, Tax, VAT or penalty imposed by your government.
↑ Back to topVAT import into France (B2B) Business
As of 1st January 2022, in France, for all business-to-business consignments over a total invoice value of €150, VAT will be charged to a valid French VAT number. It is mandatory for all businesses shipping through the French clusters to have a registered French VAT number. Without one, consignments will not reach the final destination and will be returned to sender, at the cost of the sender.
Customer requirements
From 1st January 2022, the importer in any of the following French Cluster countries needs to register in France for a VAT number:
Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Latvia, Lithuania, Portugal, Romania, Slovakia and Slovenia.
To obtain the French VAT number, the importer in any of the above countries must submit an application to the République Française, providing:
- a VAT certificate to prove the business is registered elsewhere in the European Union;
- Articles of Association — a document stating the company's purpose and operations;
- an extract from the company's National Trade Register.
Once these details have been provided, the importer should receive a VAT number in the format FR + 11 digits (e.g. FR12345678901). The importing business must supply the UK sender with this information, so that when the sender's data is sent to DPD UK the importer's French VAT number can be included in the Importer's VAT No field.
↑ Back to topTitle to the products Everyone
Title for consumers Consumers
Title in any products ordered from us does not pass to you, the purchaser, until we have received and processed a valid payment, that payment has been made into our own bank account, and your order has been shipped.
Title for business orders Business
The Products are at your risk from the time of delivery. Ownership shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of the Products, and all other sums which are or become due to us from you on any account. We shall be entitled to recover payment for the Products even though ownership has not passed.
Until ownership has passed to you, you must:
- store the Products (at no cost to us) separately from all your other products and those of any third party, so they remain readily identifiable as our property; and
- not destroy, deface or obscure any identifying mark or packaging; maintain the Products in satisfactory condition; and keep them insured on our behalf for their full price against all risks.
Your right to possession of the Products shall terminate immediately if:
- you have a bankruptcy order made against you, make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the relief of insolvent debtors; or (being a body corporate) convene a meeting of creditors, enter into liquidation (other than a solvent voluntary liquidation for reconstruction or amalgamation), have a receiver, manager, administrator or administrative receiver appointed, or have a resolution passed or petition presented for your winding up or administration; or any proceedings are commenced relating to your insolvency or possible insolvency, or we have reason to believe any of the above are likely to occur;
- you suffer or allow any execution, whether legal or equitable, to be levied on your property; you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986; or you cease to trade; or
- you encumber or in any way charge any of the Products.
You grant to us, our agents and employees an irrevocable licence at any time to enter any premises where the Products are or may be stored, to inspect them or — where your right of possession has terminated — to recover them.
↑ Back to topFaulty, damaged or dead on arrival Everyone
Any products returned to us which you claim to be defective will be checked and verified by our technicians. Any returned products that are not found to be defective will be returned to you, and we shall charge you for the return transport costs via your original payment method, or hold the product until full payment for the return transport costs has been received.
If you notify a problem to us under this condition, our only obligation will be, at your option:
- to make good any shortage or non-delivery;
- to replace or repair any goods that are damaged or defective; or
- to refund to you the amount paid for the goods in question, in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify under this condition, and we shall have no liability to pay any money to you by way of compensation other than to refund the amount paid for the goods in question as above.
↑ Back to topLimitation of liability Everyone
The Company will not be liable to you for any loss or damage in circumstances where:
- there is no breach of a legal duty owed to you by the supplier or by its employees or agents;
- such loss or damage is not a reasonably foreseeable result of any such breach;
- any increase in loss or damage results from breach by you of any term of this contract.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded, nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
↑ Back to topLinks to & from other websites Everyone
Links to third-party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third-party websites and do not control, and are not responsible for, these websites, their content or availability. We therefore do not endorse or make any representations about them, any material found there, or any results obtained from using them. If you decide to access any of the third-party websites linked to this website, you do so entirely at your own risk.
↑ Back to topAdvertisements Everyone
On occasion, a product or service offered by advertisers on the Company's website may not be available at the time, or at the price, listed. In such event — or where a product or service is listed at an incorrect price or with incorrect information due to typographical error, technical effort, error in the date or length of availability, or error in pricing or information received from our advertisers or other Users — you agree that the Company is not responsible for such errors or discrepancies, and that your only course of action is to contact the appropriate advertiser or other User.
↑ Back to topSuccess of your business or earnings Business
What you derive from the use of I Parts 4 U Ltd products, services or information depends upon your commitment to, and effort in, applying the information. I Parts 4 U Ltd does not represent, warrant or guarantee that you will achieve any particular results in business as a result of purchasing and using its products, services or information. You acknowledge that the success of your business depends on your skills, effort and commitment. Please see our Earnings and Testimonial Disclaimer elsewhere on this website.
↑ Back to topNewsletters Everyone
I Parts 4 U Ltd regularly sends out a newsletter and/or other informational emails (collectively, "Newsletters") to all Users. In these Newsletters we may inform you about new services, features or products. You may unsubscribe at any time using the unsubscribe option at the bottom of our emails, by writing to us at info@iparts-4u.co.uk, or by following the unsubscribe link contained in each email.
↑ Back to topLicence & copyright Everyone
The Company website contains copyrighted material, trademarks and other proprietary information, including but not limited to text, software, photos, video, graphics, music and sound, and the entire content of the website is copyrighted as a collective work under UK and international copyright laws. The Company owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of the Company and the copyright owner. Elements of the website are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, including through the use of framing or mirrors.
You are permitted to print and download extracts from this website for your own private use on the following basis:
- no documents or related graphics on this website are modified in any way;
- no graphics on this website are used separately from accompanying text;
- any of our copyright and trademark notices and this permission notice appear in all copies.
Copyright infringement
In accordance with UK and international law, any notifications of claimed copyright infringement should be sent to us immediately — by email to info@iparts-4u.co.uk, or by letter to: I Parts 4 U Ltd, Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea, United Kingdom, SA1 7DA. Any rights not expressly granted in these terms are reserved.
↑ Back to topRegistration Everyone
To register with https://www.iparts-4u.co.uk/ you must be at least 18 years of age. Each registration is for a single user only, whether or not acting on behalf of a company or other organisation. We do not permit you to share your username and password with any other person, nor with multiple users on a network.
You must complete the registration process by providing the Company with current, complete and accurate information as prompted by the applicable registration form. You will also choose a password and a username. Responsibility for the security of any passwords issued rests with you; if you know or suspect that someone else knows your password, you should contact us immediately.
You are entirely responsible for maintaining the confidentiality of any password and account information, and for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorised use of your account or any other breach of security. The Company will not be liable for any loss incurred as a result of someone else using your password or account, with or without your knowledge; however, you could be held liable for losses incurred by the Company or another party due to someone else using your account or password.
We may suspend or cancel your registration immediately at our reasonable discretion, or if you breach any of your obligations under these terms and conditions. We may deny access to any User, at any time, and for any reason. In addition, the Company may at any time transfer rights and obligations under these Terms to any current or future Company subsidiary or business unit, or any companies, divisions or entity that acquires the Company or any of its assets.
↑ Back to topDisclaimer Everyone
While the Company uses reasonable efforts to include accurate and up-to-date information, the Company specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, operability or availability of information or material displayed on any Company website, now operating or created in the future. The Company disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material, and for any harm resulting from downloading or accessing any information or material on the internet through the Company website.
The Company does not make any warranties or representations regarding any data, service or information provided or made available by any user on any Company website or on any external websites linked to them. In particular, the Company does not warrant or represent that such data, service or information is true or accurate, or that it fulfils or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall the Company be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control — including, without limitation, internet failures, computer-equipment failures, telecommunication-equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light or air conditioning.
Company websites and all materials, information, products and services included in them are provided "as is", with no warranties expressed or implied. The Company expressly disclaims, to the fullest extent permitted by law, all express, implied and statutory warranties — including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement of proprietary rights — and disclaims any warranties regarding the security, reliability, timeliness and performance of the Company websites, or for any information or advice obtained through them, or for services or products received through or advertised on them or through any links provided.
You understand and agree that you download or otherwise obtain material or data through use of the Company websites at your own discretion and risk, and that you will be solely responsible for any damage to your computer system or loss of data that results.
Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply in all cases. You may also have other rights that vary from jurisdiction to jurisdiction. The Company and its websites are not responsible or liable for content posted by users or third parties, the actions of any third party, or any damage to — or virus that may infect — a user's computer equipment or other property.
↑ Back to topLiability Everyone
The Company may modify, suspend, discontinue or restrict the use of any portion of the Company website, including the availability of any portion of the content, at any time, without notice or liability.
You acknowledge and agree that it is virtually impossible to achieve continuous, uninterrupted availability of any website. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason it is unavailable at any time or for any period. Access may be suspended temporarily and without notice in the case of system failure, maintenance, repair, or for reasons beyond our control.
Our liability (and that of our officers, directors, employees, shareholders or agents) of any kind — including our own negligence — with respect to our website or service, for any one event or series of related events, is limited to the total fees you have paid to us in the 12 months before the event(s) complained of.
In no event (including our own negligence) will we be liable for any:
- economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);
- loss of goodwill or reputation;
- special, indirect or consequential losses; or
- damage to or loss of data — even if we have been advised of the possibility of such losses.
Nothing in these terms and conditions shall exclude or limit our liability for: (i) death or personal injury caused by negligence (as defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
↑ Back to topIndemnity Everyone
You agree to indemnify, defend and hold harmless the Company, its website(s), and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual-property infringement) and damages (including attorneys' fees and court costs) arising from or relating to any allegation regarding:
- your use of the Company website(s);
- the Company's use of any of your content or information, as long as such use is not inconsistent with these Terms;
- information or material provided through your IP address, even if not posted by you; or
- any violation of these Terms by you.
Dispute resolution, consumer reviews & use of social media Everyone
We endeavour at all times to provide high standards in retail and business, and recognise and support the importance of social media and the internet to alert the public when such standards are not met. However, we believe that complaints should not be published in a manner that is unfair or unreasonable as to content and manner of publication. For this reason, the following terms are agreed by you and us to regulate how to proceed when you feel that reasonable standards have not been met.
If you post any comment about our service or products on any website other than the Company's website, you agree that:
- you will not include any statement that is untruthful or malicious;
- you will do all that is possible to enable the Company to post, on the same website, a comment in response — and, if that is not possible, you will include such response in full in a comment posted by yourself on the same website;
- you will agree to participate in a form of alternative dispute resolution accredited by the Trading Standards Institute of the United Kingdom under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and recommended (as appropriate for the nature of the dispute) on request by the Company.
Governing law & jurisdiction Everyone
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach in your country of residence, registration or business, or any other relevant country.
We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and are responsible for compliance with local laws.
↑ Back to topMiscellaneous Everyone
If any provision of these Terms is, for any reason, invalid or unenforceable, as determined by a court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. You agree to replace an invalid or unenforceable provision with a valid and enforceable provision that most closely approximates the intent and economic effect of the invalid or unenforceable provision, interpreted most favourably — where possible — to the benefit of the Company.
Section titles: the section titles used in these Terms are purely for convenience and carry no legal or contractual effect.
Incident reporting: any complaints regarding violations of these Terms by a User should be directed to customer services at info@iparts-4u.co.uk. Where possible, include details that would assist the Company in investigating and resolving the complaint (for example, expanded headers and a copy of the offending transmission).
Complaints procedure: we are very proud of our high standards of customer service; however, in the event that we fail to meet these standards, please do not hesitate to contact us at Unit 2 Ash Court, Viking Way, Winch Wen Industrial Estate, Swansea, United Kingdom, SA1 7DA.
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You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions. If any provision is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.
No person other than the parties to these terms and conditions is intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.
These Terms represent the entire understanding between the User and the Company and supersede any prior statements or representations. By using the website, its services, signing up, posting, downloading and uploading content, you agree to the terms of this online agreement and understand that you are entering into a binding and legal agreement with the Company.
You agree to file any claim regarding any aspect of this website or these Terms within six (6) months of the time the events giving rise to such alleged claim began, or you agree to waive such claim. You also agree that no claim subject to these Terms may be brought as a class action or in any jurisdiction other than the English courts.
These Terms and Conditions were last updated, and became effective, on 15/06/2026.
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